Staff Training Kit Great teams begin with skilled leadership and sound employee policies. Kit includes: • Creating and Updating an Employee Policy Manual • Leading and Managing the Dental Team K021BT Kit, 2 Books + 2 e-Books Members $135.00 Retail $202.50 Includes job descriptions, interview questions, employee policy templates and more! “The Employee Policy Manual has been very helpful… As an older dentist who had not had to hire a new employee in some time, it was eye-opening as to the new environment of ‘protected groups’ and the questions you could and could not ask. In addition, it highlighted the critical need to have a detailed employee handbook and made a daunting task very manageable.” – Dr. Bryce Dorrough, Oklahoma City, Okla. MANAGING YOUR PRACTICE BEST SELLER The ADA Practical Guide to Creating and Updating an Employee Policy Manual Develop an up-to-date office policy manual with the help of the ADA. This guide includes sample policies, forms, and worksheets to help craft the perfect policy for nearly every situation. It also offers information on staff training, employee motivation and appreciation, and patient management. Digital templates of policies and forms are included for quick and easy personalization. J670BT Book + e-Book, 227 pages | Members $109.95 Retail $164.95 Book ISBN# 978-1-941807-14-9 | e-Book ISBN# 978-1-941807-15-6 THE EMPLOYEE POLICY MANUAL CONTAINS: • 99 sample office policies on topics such as: - Compensation and benefits, such as paid time off, insurance, and retirement plans - Internet, social media, and electronic communications - Employee conduct, including personal appearance and dress code, attendance and confidentiality • Sample job descriptions, job ads, employment application, and interview questions • Sample forms, worksheets and checklists including: - Hiring and termination checklists - Performance appraisals - Progressive discipline documentation • Explanations of: - At-will employment - Employees vs. independent contractors - Part-time, full-time, and temporary employees The ADA Practical Guide to Leading and Managing the Dental Team Dental team management is an acquired skill, and it’s definitely not one they teach in school. From establishing a unified practice mission and culture to developing communication strategies that work, this guide shows you a variety of tactics to develop a dynamic dental team. Topics include: • Identifying the underlying signs of conflict and resolving it • Making your morning meeting the foundation of a productive day • Creating a more peaceful practice through team communication • Using practice metrics and statistics to make every team member feel invested • Learning the logistics, rewards, and pitfalls of team incentive programs • Defining performance standards to increase team accountability P551BT Book + e-Book, 103 pages | Members $59.95 Retail $89.95 Book ISBN# 978-1-941807-19-4 | e-Book ISBN# 978-1-941807-20-0 TABLE OF CONTENTS 1 Using Leadership to Avoid Drama in the Dental Office 2 Conflict Resolution 3 Total Team Engagement with Numbers and Statistics 4 Developing an Incentive Plan and Creating Team Rewards 5 How to Have a Great Morning Meeting 6 How to Show Appreciation to Your Team 7 Coaching and Mentoring in Office Team Culture: Utilizing the Power of Example 8 Five Performance and Accountability Standards to Help Your Team Soar 9 Some Legal Issues to Keep in Mind 26 ORDER BY PHONE: 800.947.4746 ORDER ONLINE: ADACATALOG.ORG 27 PRACTICE MANAGEMENT