The ADA Practical Guide to Leading and Managing the Dental Team P551 To order additional copies, call 800.947.4746 or visit adacatalog.org ©2015 American Dental Association All rights reserved. Dental team leadership and management are acquired skills, and they definitely don’t teach them in dental school. From implementing a more productive morning meeting to developing a successful incentive program to dealing with team conflicts, this guide shows you a variety of leadership tactics to develop a dynamic dental team. Topics include: • Identifying the underlying signs of conflict and resolving it • Making the morning meeting the foundation of a productive day • Leading by example and witnessing the positive effects • Creating a more peaceful practice through better team communication • Using practice metrics and statistics to make every team member feel invested • Learning the logistics, rewards, and pitfalls of team incentive programs • Defining performance standards to increase team accountability Whether you’re a team of 15 or 115, Leading and Managing the Dental Team covers universal issues that affect every practice. Both dentists and staff will find ideas to lead, motivate and engage. The ADA Practical Guide to Leading and Managing the Dental Team · Leadership · Conflict Resolution · Incentives and Engagement